Caller ID Fraud

The bank will never call you and ask about ACH, direct deposit or other banking info. These are scams spoofing our caller ID. Please challenge the fraudsters and they will certainly hang up. If you need us, please call us directly at (907) 452-1751.

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Software Conversion Status

Please see the table below for current product status updates and resolutions:

ProductStatusResolution
Mobile BankingOnlineSystem has been updated. Apple users please update the app. Android users please re-install the app through the Google Play store.
Bill PayOnlineSystem has been updated. Any previous bills that you had set up on the old system will continue to work. Recurring payments will still post as normal.
Online Banking (Personal and Business)OnlineThese systems have been upgraded and are now on one platform. Please login per the instructions and update your security challenge questions. First time users, your username remains the same and your new temporary password is your username followed by the last four digits of your SSN.
Telephone Teller ImpairedThe new system is up and functioning. However, the local number (474-1774) is not working correctly. Please call the toll free number 888-515-1774 to access the system.
ATM MachinesImpairedAll of our ATMs are functional to dispense cash. Newer machines with deposit functionality do not currently accept deposits. This will be resolved in the coming weeks. If you are able to make your deposits at a branch, please do so. If this is not possible, please call us at 907-452-1751.

 

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